Terms of Service
Welcome to Fyboard. These Terms of Service govern your use of our platform and services. By accessing or using Fyboard, you agree to be bound by these Terms.
1. Acceptance of Terms
Your agreement to these Terms and what it means
About Fybyte Technology Private Limited
Product: Fyboard Platform
Company: Fybyte Technology Private Limited
Registered Office: House No. 85, Block-A, Sector Sigma-01, Greater Noida, Uttar Pradesh, 201305, India
The Fyboard platform is made available by Fybyte Technology Private Limited ("Company," "our," "us," "we"), which owns and operates all Fyboard services and products.
1.1 Agreement to Terms
By creating an account, accessing, downloading, installing, or using any part of the Fyboard platform (including our website, mobile applications, browser extensions, API, or any related services), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.
Your acceptance of these Terms creates a legally binding agreement between you and Fybyte Technology Private Limited ("Company," "we," "us," or "our"), the owner and operator of the Fyboard platform. This agreement governs your access to and use of our services, including any content, functionality, and services offered on or through the Fyboard platform.
What constitutes acceptance:
- Creating a user account or profile
- Accessing any part of our platform or services
- Downloading or installing our software
- Using our API or integrations
- Continuing to use our services after Terms updates
1.2 Corporate and Entity Users
If you are entering into these Terms on behalf of a company, organization, government entity, or other legal entity (an "Entity"), you represent and warrant that:
- You have the legal authority and capacity to bind such Entity to these Terms
- You are duly authorized by such Entity to act on its behalf
- The Entity has the corporate power and authority to enter into this agreement
- The execution and performance of these Terms have been duly authorized
The Entity agrees to be responsible for all activities that occur under its account and for ensuring that all users authorized by the Entity comply with these Terms. The Entity acknowledges that Fybyte Technology Private Limited will rely on the Entity's representations regarding authority and authorization.
1.3 Individual Users
If you are an individual user, you represent and warrant that:
Age Requirements
- You are at least 18 years old, OR
- You are at least 13 years old with parental consent
- You meet the minimum age for digital consent in your jurisdiction
Legal Capacity
- You have the legal capacity to enter contracts
- You are not prohibited from using our services
- You will comply with all applicable laws
Minors and Parental Consent
If you are under 18, your parent or legal guardian must review and agree to these Terms on your behalf. We may require verification of parental consent and reserve the right to terminate accounts of users who cannot provide adequate proof of such consent.
1.4 Consequences of Non-Acceptance
If you do not agree to these Terms or any subsequent modifications, you must immediately discontinue your use of the Fyboard platform and services. You are not authorized to access or use our services if you do not accept these Terms.
What happens if you don't accept:
- You must cease all use of Fyboard services immediately
- You may not create or maintain an account
- You forfeit access to any data or content in your account
- Any paid subscriptions may be subject to our refund policy
- We may take technical measures to prevent your access
1.5 Continued Use and Updates
Your continued access to or use of the Fyboard platform after any revision to these Terms constitutes your acceptance of such revised Terms. Fybyte Technology Private Limited will make reasonable efforts to notify you of material changes, but it is your responsibility to review these Terms periodically.
How we handle updates:
If you object to any changes, your sole remedy is to discontinue use of our services. Continued use after changes constitutes acceptance of the new Terms.
1.6 Entire Agreement
These Terms, together with our Privacy Policy and any additional terms that apply to specific features or services (such as our Acceptable Use Policy, SLA, or Data Processing Agreement), constitute the entire agreement between you and Fybyte Technology Private Limited regarding your use of our services. These Terms supersede any prior agreements, understandings, or communications between you and the Company regarding the subject matter herein.
2. Definitions
Key terms and their meanings throughout these Terms
For the purposes of these Terms of Service, the following terms shall have the meanings set forth below. These definitions apply throughout these Terms and any related agreements or policies. Terms not defined herein shall have their ordinary meaning in the English language or as commonly understood in the technology industry.
Company
Fybyte Technology Private Limited, a private limited company incorporated under the laws of India, having its registered office at House No. 85, Block-A, Sector Sigma-01, Greater Noida, Uttar Pradesh, 201305, India.
Fyboard
The comprehensive platform, product suite, and services offered by the Company, including but not limited to the website, mobile applications, browser extensions, APIs, and all related software and services.
We/Us/Our
Fybyte Technology Private Limited and its subsidiaries, affiliates, directors, officers, employees, agents, and representatives.
Affiliates
Any entity that directly or indirectly controls, is controlled by, or is under common control with Fybyte Technology Private Limited.
Platform
The entire Fyboard ecosystem including websites, mobile applications, browser extensions, desktop applications, APIs, integrations, and all associated services and functionalities.
Services
All features, functionalities, tools, content, and services provided through the Fyboard platform, whether free or paid, including current and future offerings.
Website
The Fyboard website accessible at fyboard.com and all related subdomains and microsites operated by the Company.
Mobile Application
The Fyboard mobile applications available for iOS, Android, and other mobile platforms, including all versions and updates.
Browser Extension
Any browser add-on, extension, or plugin developed by the Company for integration with web browsers.
API
Application Programming Interface - the technical interfaces, protocols, and tools provided by Fyboard for third-party integration and development.
Integration
Any connection, synchronization, or interoperability between Fyboard and third-party services, applications, or platforms.
You/Your/User
Any individual person or entity that accesses, uses, or interacts with the Fyboard platform or services, whether registered or unregistered.
Account
The registered user profile created on the Fyboard platform, including all associated data, settings, preferences, and subscription information.
Customer
A user who has entered into a paid subscription or purchased services from Fyboard, including both individual and enterprise customers.
End User
An individual who uses Fyboard services under a corporate or organizational account, typically an employee or team member.
Administrator
A user with elevated permissions to manage organization accounts, team members, billing, and administrative functions.
Guest User
An individual who accesses limited Fyboard functionality without creating a registered account.
Authorized Users
Individuals who have been granted access to use Fyboard services under a corporate or organizational account.
Free Services
Fyboard features and functionalities provided at no charge, which may include usage limitations, advertising, or reduced feature sets.
Paid Services
Premium Fyboard features and functionalities available through paid subscriptions or one-time purchases.
Subscription
A recurring payment arrangement that provides ongoing access to specific Fyboard services and features for a defined period.
Trial Period
A limited-time period during which users can access paid features without charge, subject to specific terms and limitations.
Beta Services
Experimental or pre-release features and functionalities provided for testing and feedback purposes, which may be unstable or incomplete.
Content
All data, information, text, graphics, images, videos, audio, software code, and other materials uploaded, created, or shared through the Fyboard platform.
User Content
Any content created, uploaded, posted, transmitted, or shared by users through the Fyboard platform.
Terms
These Terms of Service, including all modifications, updates, and amendments made from time to time.
Privacy Policy
The Company's privacy policy governing the collection, use, and protection of personal information, incorporated by reference into these Terms.
Acceptable Use Policy
The policy governing permissible and prohibited uses of Fyboard services, which may be published separately or incorporated herein.
Intellectual Property
All copyrights, trademarks, patents, trade secrets, moral rights, and other intellectual property rights in and to the Fyboard platform and services.
Personal Data
Any information relating to an identified or identifiable natural person, as defined under applicable privacy and data protection laws.
Force Majeure
Events beyond reasonable control including natural disasters, war, terrorism, pandemic, government actions, or other extraordinary circumstances.
Applicable Law
All relevant laws, regulations, and legal requirements applicable to the use of Fyboard services, including Indian law and local jurisdiction requirements.
Downtime
Periods when Fyboard services are unavailable or not functioning properly, whether planned or unplanned.
Data
All information, files, documents, and digital content processed, stored, or transmitted through the Fyboard platform.
Backup
Copies of user data maintained by Fyboard for recovery and continuity purposes, subject to our data retention policies.
Security Incident
Any unauthorized access, breach, or compromise of Fyboard systems or user data.
Third-Party Services
External services, applications, or platforms that integrate with or are accessible through Fyboard, but are not owned or controlled by the Company.
Cookies
Small data files placed on user devices to enhance functionality, remember preferences, and analyze usage patterns.
Session
A period of active user interaction with the Fyboard platform, typically from login to logout or timeout.
Important Notes on Definitions
Singular and Plural: Terms defined in singular form include the plural and vice versa.
Gender: Terms referring to one gender include all genders unless context requires otherwise.
Including: The word "including" means "including without limitation" unless otherwise specified.
Updates: These definitions may be updated as we add new features or services to the platform.
Interpretation: In case of conflicts between definitions, the most specific definition shall prevail.
3. Account Registration & Security
Creating and managing your Fyboard accounts
3.1 Account Creation
To access most Fyboard services, you must create an account by providing accurate, complete, and current information. Account creation is free and grants you access to both individual and organizational features of the platform.
Required Information
- Valid email address
- Full name (individual accounts)
- Secure password meeting our requirements
- Acceptance of these Terms and Privacy Policy
- Age verification (must be 13+ or 18+ based on jurisdiction)
Optional Information
- Profile picture or avatar
- Phone number for 2FA
- Professional title and company
- Timezone and language preferences
- Marketing communication preferences
3.2 Account Verification
Upon registration, we will send a verification email to your provided email address. You must verify your email to activate certain features and ensure account security.
Verification Requirements
- Email verification is required within 7 days of registration
- Unverified accounts have limited functionality
- Additional verification may be required for certain features
- Corporate accounts may require additional business verification
3.3 Information Accuracy & Updates
You agree to provide accurate, complete, and current information and to promptly update your account information when changes occur. False, misleading, or outdated information may result in account suspension.
Accurate
All information must be truthful and correct
Current
Keep information up to date
Complete
Provide all required details
4. Use of Services
How to access and use Fyboard platform services
4.1 Fyboard Platform Services
Fyboard provides a comprehensive platform of productivity tools, collaboration features, and business solutions designed to enhance individual and organizational efficiency. Our services are accessible through multiple channels and interfaces to meet diverse user needs.
Web Platform
Browser-based access to full Fyboard functionality
Mobile Apps
Native iOS and Android applications
API Services
Programmatic access for developers
Browser Extensions
Browser add-ons for workflow integration
Cloud Storage
Secure cloud-based data storage
Integrations
Connections with third-party tools
4.2 Service Categories & Offerings
Core Productivity Tools
- Document creation and editing
- Project management and task tracking
- Calendar and scheduling
- Note-taking and knowledge management
- File organization and storage
Collaboration Features
- Real-time document collaboration
- Team messaging and communication
- Video conferencing and meetings
- Shared workspaces and projects
- Permission and access management
Analytics & Reporting
- Usage analytics and insights
- Performance tracking and metrics
- Custom reporting and dashboards
- Data export and visualization
- Team productivity analysis
Automation & Workflows
- Custom workflow automation
- Task and process automation
- Integration triggers and actions
- Notification and alert systems
- Scheduled tasks and reminders
5. Payment Terms
Billing, subscriptions, and payment policies
5.1 Service Plans & Pricing Structure
Fyboard offers multiple service plans designed to meet different user needs, from individual users to large enterprises. Current pricing and plan details are available on our website at fyboard.com/pricing.
Free Plan
- Basic productivity tools
- Limited storage and features
- Community support
- Standard features with usage limits
- Web and mobile access
Perfect for individual users getting started
Premium Plans
- Advanced features and tools
- Increased storage and limits
- Priority customer support
- Enhanced collaboration features
- Mobile app full functionality
- API access and integrations
Ideal for professionals and small teams
Enterprise Plans
- Unlimited features and storage
- Dedicated account management
- Advanced security & compliance
- Custom integrations and SLAs
- On-premise deployment options
- Volume discounts available
Designed for large organizations
Current Pricing
For the most up-to-date pricing information, features comparison, and special offers, please visit fyboard.com/pricing. Pricing may vary by region and is subject to applicable taxes.
5.2 Pricing Changes & Notifications
Fybyte Technology Private Limited reserves the right to modify pricing for our services. We will provide advance notice of price changes and honor existing subscription terms.
Price Change Policy
New Subscriptions
- New prices apply immediately
- Displayed clearly during purchase
- No retroactive price changes
Existing Subscriptions
- 30-day advance notice minimum
- Email and in-app notifications
- Option to cancel before increase
Grandfathering Policy
Existing subscribers may be grandfathered at current pricing for a reasonable period, typically one billing cycle, before new pricing takes effect. Enterprise customers may have different terms based on their agreements.
6. Intellectual Property
Rights, ownership, and protection of intellectual property
6.1 Intellectual Property Rights Overview
Intellectual property rights are fundamental to the Fyboard platform and ecosystem. This section outlines the ownership, licensing, and protection of various intellectual property assets, including software, content, trademarks, and user-generated materials.
Copyrights
Software code, documentation, content, and creative works
Trademarks
Brand names, logos, slogans, and distinctive marks
Trade Secrets
Algorithms, processes, and confidential business information
Patents
Innovative technologies and unique system implementations
6.2 Intellectual Property Ownership Principles
Clear ownership of intellectual property is essential for protecting rights and enabling innovation. The following principles govern IP ownership within the Fyboard ecosystem.
Platform Ownership
- Fybyte Technology owns all platform IP
- Software, algorithms, and system designs
- Brand assets and marketing materials
- Documentation and educational content
- API specifications and interfaces
User Ownership
- Users retain rights to their original content
- Personal data and private information
- Original creative works and documents
- Business information and trade secrets
- Custom configurations and templates
Shared Rights
- Collaborative content and projects
- Community contributions and feedback
- Enhanced data through platform processing
- Integrated workflows and automations
- Customizations using platform tools
Important Distinction
While users retain ownership of their original content, using Fyboard services may create derivative works or enhanced versions that involve both user content and platform technology. The specific rights to such combined works are governed by the licensing terms outlined in this section.
7. Privacy & Data Protection
How we collect, use, and protect your personal information
Important: Comprehensive Privacy Information
This section provides a summary of our privacy practices as they relate to your use of Fyboard. For complete details about how we handle your data, please review our comprehensive Privacy Policy.
7.1 Our Privacy Commitment
Privacy is fundamental to everything we do at Fyboard. We are committed to protecting your personal information and being transparent about our data practices. By using our services, you agree to the collection and use of information in accordance with this policy and our detailed Privacy Policy.
GDPR Compliant
Full compliance with EU data protection regulations
Privacy by Design
Privacy considerations built into every feature
Global Standards
Adhering to international privacy frameworks
7.2 Information We Collect
We collect information to provide, improve, and protect our services. This includes information you provide directly, information collected automatically, and information from third parties.
Information You Provide
- Account information (name, email, profile)
- Content you create and share
- Communication with our support team
- Payment and billing information
- Survey responses and feedback
Automatically Collected
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and tracking technologies
- Performance and error logs
Cookies & Tracking
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings or our cookie preference center.
7.3 How We Use Your Information
We process your information for specific, legitimate purposes that enable us to provide excellent service while respecting your privacy rights.
Service Provision
- Provide platform features and functionality
- Process payments and manage accounts
- Enable collaboration and sharing
- Provide customer support
Service Improvement
- Analyze usage patterns and trends
- Develop new features
- Improve performance and reliability
- Personalize user experience
Security & Compliance
We also use your information to detect fraud, prevent abuse, ensure platform security, and comply with legal obligations.
7.4 Your Privacy Rights & Controls
You have comprehensive rights over your personal data. We provide easy-to-use tools and processes to exercise these rights.
Your Data Rights Include:
Access & Control
- Right to Access: See what data we have about you
- Data Portability: Export your data in standard formats
- Right to Rectification: Correct inaccurate information
Deletion & Restriction
- Right to Erasure: Delete your data
- Processing Restriction: Limit how we use your data
- Objection Rights: Object to certain processing
7.5 Data Security & Protection
We implement comprehensive security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
Encryption
- AES-256 encryption at rest
- TLS 1.3 encryption in transit
- End-to-end encryption for sensitive data
- Regular key rotation
Access Controls
- Zero-trust architecture
- Multi-factor authentication
- Role-based access control
- Regular access reviews
Monitoring
- 24/7 security monitoring
- Automated threat detection
- Incident response procedures
- Regular security audits
7.6 Data Sharing & International Transfers
We limit data sharing to specific, necessary purposes and only work with trusted partners who meet our strict privacy and security standards. We never sell your personal data.
Service Providers
- Cloud infrastructure and hosting
- Payment processing
- Customer support services
- Analytics and monitoring
International Transfers
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where available
- Encryption and security safeguards
- Data residency options for enterprise
Legal Disclosures
We may disclose information when required by law, to protect rights and safety, or in connection with business transfers. We evaluate all requests carefully and disclose only the minimum information necessary.
7.7 Data Retention & Deletion
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.
Retention Periods
- Account Data: Active period + 30 days
- Content Data: Per user settings, max 7 years
- Usage Logs: 13 months
- Support Data: 3 years
- Financial Records: 7 years (legal requirement)
Deletion Process
- Automated deletion based on retention policies
- User-requested deletion within 30 days
- Secure deletion and overwriting
- Removal from all backups and archives
- Deletion verification and documentation
7.8 Privacy Contact & Rights Requests
If you have questions about our privacy practices or want to exercise your rights, please contact us through the channels below.
Contact Information
Response Times
Additional Privacy Resources
8. Prohibited Use
Activities and behaviors that are not allowed on Fyboard
Important: Community Standards
These prohibited use policies help maintain a safe, secure, and productive environment for all Fyboard users. Violations may result in account suspension, termination, or legal action. When in doubt, contact our support team.
8.1 General Prohibited Activities
You agree not to use Fyboard for any unlawful purpose or in any way that could harm our platform, other users, or third parties. The following activities are strictly prohibited.
🚫 Absolutely Prohibited
Legal Violations
- Any illegal activities under applicable law
- Violation of intellectual property rights
- Fraud, scams, or deceptive practices
- Money laundering or financial crimes
- Distribution of controlled substances
Harmful Activities
- Threats, harassment, or intimidation
- Hate speech or discriminatory content
- Violence or promotion of self-harm
- Child exploitation or abuse material
- Non-consensual intimate content
8.8 Enforcement & Consequences
We take violations of these policies seriously and may take various enforcement actions depending on the severity and nature of the violation.
Warning Actions
- Content removal or hiding
- Formal warning notifications
- Temporary feature restrictions
- Required policy acknowledgment
- Mandatory education or training
Suspension Actions
- Temporary account suspension
- Limited access to features
- Removal from public areas
- Probationary period requirements
- Escalating suspension periods
Termination Actions
- Permanent account termination
- Complete data removal
- IP address or device banning
- Legal action and law enforcement reporting
- Recovery of damages or costs
Enforcement Considerations
When determining appropriate enforcement action, we consider factors such as:
- Severity and nature of the violation
- Intent and whether the violation was deliberate
- Previous violation history
- Impact on other users and the community
- Legal requirements and obligations
- Potential for rehabilitation and compliance
8.9 Reporting Violations
Help us maintain a safe community by reporting violations of these policies. All reports are reviewed promptly and handled with appropriate confidentiality.
How to Report
- Use the "Report" button on any content
- Email: abuse@fyboard.com
- Online form: fyboard.com/report-abuse
- In-app reporting tools
- Contact customer support
What to Include
- Specific policy violation details
- Screenshots or evidence (if safe)
- User accounts or content involved
- Date and time of incident
- Any relevant context or background
Reporter Protection
- Reports are handled confidentially
- No retaliation against good faith reporters
- Anonymous reporting options available
- False reporting may result in account action
- Updates provided on serious violations when appropriate
Quick Reference & Resources
9. Termination
Account termination procedures, data handling, and your rights
Important: Account Termination Information
This section explains how your Fyboard account can be terminated, what happens to your data, and your rights during the termination process. We recommend reviewing your data backup options regularly.
9.1 Termination Overview
Your Fyboard account may be terminated in various circumstances, either voluntarily by you or involuntarily by us. This section outlines the termination process, your rights, and what happens to your data when an account is terminated.
Voluntary Termination
- Self-service account deletion
- Subscription cancellation
- Account deactivation requests
- Data export before termination
- Grace period for reconsideration
Involuntary Termination
- Terms of Service violations
- Non-payment of fees
- Fraudulent or illegal activity
- Court orders or legal requirements
- Extended account inactivity
Key Principles
- Transparency: Clear communication about termination reasons and processes
- Data Protection: Secure handling of your information during and after termination
- Fair Process: Appropriate notice and opportunity to address issues when possible
- Legal Compliance: Adherence to applicable laws and regulations
9.2 Common Termination Reasons
Understanding common reasons for account termination can help you maintain compliance and avoid potential issues with your account.
Policy Violations
HIGH RISKCommon Examples:
- Repeated violations of prohibited use policies
- Serious security breaches
- Illegal activities
Typical Process:
Immediate investigation and potential permanent termination
Payment Issues
MEDIUM RISKCommon Examples:
- Non-payment of subscription fees
- Fraudulent payment methods
- Chargeback abuse
Typical Process:
Grace period provided, then account suspension followed by termination
Inactive Accounts
LOW RISKCommon Examples:
- No login for extended period
- No active subscriptions
- Account abandonment
Typical Process:
Multiple notifications sent before termination
Legal Requirements
HIGH RISKCommon Examples:
- Court orders
- Regulatory compliance
- Law enforcement requests
Typical Process:
Immediate compliance with legal obligations
Account Management & Support
10. Warranties & Disclaimers
Service guarantees, limitations, and user responsibilities
Important: Legal Disclaimers & Limitations
This section contains important legal information about service warranties, disclaimers, and limitations. Please read carefully as these terms affect your rights and our obligations. Some jurisdictions may not allow certain limitations, so these terms may not apply to you.
10.1 Warranties & Disclaimers Overview
This section outlines what we promise about our services (warranties) and what we cannot guarantee (disclaimers). Understanding these terms helps set appropriate expectations and clarifies the responsibilities of both Fyboard and our users.
What We Warrant
- Service availability and uptime targets
- Industry-standard security measures
- Core functionality as documented
- Legal and regulatory compliance
- Professional service delivery
- Customer support availability
What We Disclaim
- Perfect availability or error-free operation
- User-generated content accuracy
- Third-party service performance
- Specific business outcomes or results
- Compatibility with all systems
- Uninterrupted service delivery
Legal Context
These warranties and disclaimers are designed to:
- Set clear expectations about service capabilities and limitations
- Allocate risks appropriately between Fyboard and users
- Comply with applicable consumer protection and commercial laws
- Provide transparency about service dependencies and constraints
- Establish frameworks for issue resolution and remedies
10.2 Types of Warranties & Guarantees
We provide different types of warranties depending on your subscription level and the specific services you use. Understanding these categories helps you know what to expect.
Express Warranties
Specific promises we make about our services
- Uptime commitments in SLA
- Security standard compliance
- Feature functionality as documented
- Support response timeframes
Implied Warranties
Legal warranties that may apply by law
- Merchantability for commercial use
- Fitness for particular purpose
- Non-infringement of third-party rights
- Good faith and fair dealing
Limited Warranties
Warranties with specific conditions and limitations
- Time-limited warranty periods
- Specific use case applications
- Conditional performance guarantees
- Subject to user compliance
Legal Resources & Support
11. Limitation of Liability
Legal boundaries and financial responsibility limits
Critical: Liability Limitations
This section contains important limitations on Fyboard's legal and financial liability. These limitations may significantly affect your rights and remedies. Some jurisdictions do not allow certain limitations, so these terms may not fully apply to you. Please read carefully and consult legal counsel if needed.
11.1 Limitation of Liability Overview
This section establishes important limits on Fyboard's legal and financial responsibility for damages that may arise from your use of our services. These limitations help us provide affordable, accessible services while managing business risks appropriately.
Why Limitations Exist
- Enable affordable service pricing for all users
- Provide predictability for business planning
- Encourage appropriate risk management by users
- Maintain sustainable business operations
- Standard practice across the technology industry
- Required for insurance and investment purposes
How We Minimize Risks
- Invest heavily in security and reliability
- Maintain comprehensive insurance coverage
- Provide transparent service level agreements
- Offer robust backup and recovery options
- Implement industry-standard best practices
- Regularly audit and improve our systems
Legal Framework
Our liability limitations are structured to be:
- Reasonable: Proportionate to the services provided and fees paid
- Fair: Balanced between user protection and business sustainability
- Legal: Compliant with applicable consumer protection laws
- Clear: Transparent and understandable terms
- Limited: Exceptions for serious misconduct or legal violations
11.2 General Limitation Principles
Our liability limitations follow established legal principles and industry standards to ensure fairness while maintaining business viability.
Proportionality Principle
Liability should be proportionate to the value received
- Damages capped relative to fees paid
- Higher limits for enterprise customers
- Reasonable relationship to service value
Foreseeability Principle
Liability for reasonably foreseeable damages only
- Direct damages from service failures
- Excludes unusual or unexpected losses
- Predictable consequences of issues
Shared Responsibility
Users share responsibility for risk management
- Backup and disaster recovery planning
- Appropriate insurance coverage
- Due diligence in service evaluation
Legal Resources & Support
12. Governing Law & Dispute Resolution
Legal jurisdiction, applicable laws, and dispute resolution procedures
Important: Legal Jurisdiction Information
This section establishes which laws govern your use of Fyboard and how legal disputes will be resolved. Understanding your jurisdiction and applicable laws is important for your rights and obligations. Some provisions may vary based on your location and local consumer protection laws.
12.1 Governing Law Overview
These Terms of Service are governed by the laws of India, specifically the State of Uttar Pradesh, where Fyboard is headquartered. However, we recognize that users worldwide may have additional rights under their local consumer protection and privacy laws.
Primary Jurisdiction
- Governing Law: Laws of India and Uttar Pradesh
- Court Location: Greater Noida, Uttar Pradesh
- Legal System: Indian common law system
- Regulatory Authority: Indian government agencies
- Language: English (official proceedings)
- Currency: Indian Rupees (INR) for damages
International Considerations
- Local Consumer Laws: May provide additional protections
- Privacy Regulations: GDPR, CCPA compliance maintained
- Trade Agreements: Bilateral treaties may apply
- International Courts: Available for cross-border disputes
- Enforcement: Mutual legal assistance treaties
- Currency: Local currency conversion for damages
Choice of Law Principles
Our choice of Indian law is based on several important factors:
- Business Location: Fyboard is incorporated and operates primarily in India
- Regulatory Compliance: Subject to Indian technology and business regulations
- Predictability: Consistent legal framework for all users
- Expertise: Management and legal team familiar with Indian law
- Cost Efficiency: Reduces legal complexity and costs for dispute resolution
- International Recognition: Indian courts recognized globally for enforcement
12.2 Applicable Laws & Regulations
Your use of Fyboard is subject to various laws and regulations depending on your location and the nature of your use. Understanding these requirements helps ensure compliance.
Indian Laws
- Information Technology Act, 2000
- Indian Contract Act, 1872
- Consumer Protection Act, 2019
- Companies Act, 2013
- Digital Personal Data Protection Act, 2023
- Competition Act, 2002
International Laws
- GDPR (EU data protection)
- CCPA (California privacy law)
- PIPEDA (Canadian privacy)
- UK Data Protection Act
- Australian Privacy Act
- Singapore PDPA
Industry Regulations
- Financial services regulations
- Healthcare data protection (HIPAA)
- Educational privacy (FERPA)
- Export control regulations
- Accessibility standards (ADA, WCAG)
- Industry-specific compliance
Legal Resources & Contact Information
13. Changes to Terms
How we update these Terms and notify you of changes
Important: Terms Update Process
We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. We're committed to providing clear notice and respecting your rights when changes occur. Your continued use constitutes acceptance of updated terms.
13.1 Changes to Terms Overview
We reserve the right to modify these Terms of Service at any time to reflect changes in our services, legal requirements, industry standards, or business practices. We're committed to transparency and will provide appropriate notice of any changes.
Why We Update Terms
- Service Evolution: New features and capabilities
- Legal Compliance: Changes in laws and regulations
- Security Improvements: Enhanced protection measures
- User Feedback: Addressing customer concerns and suggestions
- Business Changes: Company structure or operational updates
- Industry Standards: Adopting best practices and standards
Your Protections
- Advance Notice: Reasonable time to review changes
- Clear Communication: Plain language explanations
- Version Control: Track changes and access history
- Support Access: Help understanding changes
- Opt-out Rights: Ability to terminate if you disagree
- Data Export: Download your information before leaving
Change Effective Dates
When Terms changes become effective:
- Minor Changes: Effective immediately upon posting
- Material Changes: Effective 30 days after notice
- Major Changes: Effective 60 days after notice
- Legal Requirements: Effective as required by law
- Emergency Updates: Effective immediately for security/safety
13.2 Types of Changes
We categorize changes to our Terms based on their impact on users, with different notification requirements and timelines for each category.
Terms Management Resources
14. Contact Information
How to reach us for support, business inquiries, and assistance
Get in Touch with Fyboard
We're here to help! Whether you need technical support, have business inquiries, or need legal assistance, we provide multiple ways to reach our team. For fastest response, choose the most appropriate contact method for your specific needs.
14.1 Contact Overview
We're committed to providing excellent customer service and support. Our team is available through multiple channels to assist with your questions, concerns, and feedback. Choose the contact method that best fits your needs for the fastest and most appropriate response.
Customer Support
- Primary Email: support@fyboard.com
- Live Chat: Available in app and website
- Phone Support: +91-120-FYBOARD
- Help Center: Comprehensive self-service resources
- Community: User forums and knowledge sharing
- Video Support: Screen sharing for complex issues
Business Inquiries
- General Contact: contact@fyboard.com
- Sales & Partnerships: sales@fyboard.com
- Media & Press: press@fyboard.com
- Careers: careers@fyboard.com
- Investors: investors@fyboard.com
- Feedback: feedback@fyboard.com
Response Time Expectations
Email Support
Within 24 hours (usually much faster)
Live Chat
Usually within 5 minutes during business hours
Phone Support
Immediate during business hours
14.2 Office Locations
Our headquarters is located in Greater Noida, India, where our main team develops and supports Fyboard. We also maintain virtual presence globally to support our international user base.
Headquarters
Main OfficeAddress
Fybyte Technology Private Limited
House No. 85, Block-A
Sector Sigma-01
Greater Noida, Uttar Pradesh 201305
India
Contact Details
Phone: +91-120-392-6273
Timezone: IST (UTC+5:30)
Business Hours: Monday - Friday, 9 AM - 6 PM IST